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Tiledesk Review

Tiledesk is an open-source, no-code platform for building AI chatbots and automating customer support conversations.

Character ChatChat Frontends & ClientsGroup Chat

Verdict

Tiledesk offers a comprehensive platform for building and deploying AI chatbots, with a focus on automation and scalability. While its no-code approach and open-source nature are significant advantages, users may need to invest time in designing and integrating their knowledge base and workflows. Overall, Tiledesk is a solid choice for enterprises looking to automate customer support and other conversational applications.

What it does

Tiledesk is the open-source, no-code platform to build AI chatbots and connect live agents. Automate conversations and boost customer support

Best for

Tiledesk is best for enterprises and organizations looking to automate customer support and other conversational applications, such as e-commerce and retail, consulting, and educational institutions.

At a glance

Free planYes
Login requiredYes
MemoryNo
VoiceYes
Image generationNo
Group chatNo
Mobile appNo
NSFW policyUnknown
PricingFreemium — 14-day free trial, no credit card required, cancel anytime

Pros & cons

Pros
  • No-code platform
  • Open-source
  • Scalable and automated workflows
  • Multi-channel support
  • Integrates with knowledge base and external data sources
Cons
  • May require significant time investment in designing and integrating workflows
  • Limited information on pricing plans and customization options

Frequently asked

Is Tiledesk free to use?
Yes. Tiledesk has a free plan — 14-day free trial, no credit card required, cancel anytime
Does Tiledesk have memory?
No persistent memory — sessions don't carry over by default.
Can Tiledesk do voice or images?
Voice: yes. Image generation: no.
What are the best alternatives to Tiledesk?
Browse the AI Tools Directory for related tools.

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Notes from users

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